Purchased to keep our screen porch usable as the weather cools. Used it once and it seems fine!

Product is very solid. Gives out plenty of heat. It should be easy to assemble but instructions must have been designed by a first grader on lockdown. I phoned the company and a helpful customer service person pointed me to this video. Not the first call she received.

Not too smart to have black on black with poor lighting but it will show you how to assemble the heater. Might be the best viewed YouTube video of the year. 😉

https://m.youtube.com/watch?v=3T8Vb3CPrdQ

We love this heater. We wish we would have ordered directly from company as they had the right stand for it but ordered another heater and stand for another home. The customer service is exceptional and heater is great for a cooler night.

Remote Control

The instruction manual made a very easy assembly process impossible to comprehend. I had to go to website to figure it out! The company would do well to make the illustrations in the manual visible to the purchaser.

1000 Watt ~ Infrared Space Heater ~ Floor to Wall Mounted ~ Model HS-1000-WA

I love this enclosure! Prior to this I was laying the television flat and covering it and the table it was sitting on with a heavy duty Outdoor cover. It worked but was a bit of a hassle, did not look as nice when we were not using it and it took up to much space on our small patio. Can’t forget about the occasional critter that may have been hiding under the table When we pulled the cover off. This fit the bill perfectly and looks great even when not in use and no place for for anything to hide except for maybe a spider or two! Overall very pleased.

I originally commented that unit was not working "out of the box". I learned that there is a safety tip-over switch and that it must be orientated properly or device will not turn on.

The unit is great BUT when I first got it I got a dud. I called them and told them the issue and they replaced it within 45 minutes. That includes me driving back to their store and driving home!!! The new unit is good too BUT customer service was fantastic

This unit did such a good job of quickly cooling our open concept front room and dining room, we got another one for the back of the house. Set up was fast and simple. The window kit was easy to trim to fit our weird 17" wide window. I highly recommend this AC and this company.

I received my order and to my surprise I guess I ordered the wring thing by mistake. The gentleman I spoke to on the phone said if I would send them back he would credit my account. I am dissabled and don't get around so good. So I figured it would cost me more to mail them back then to just throw them away. But he was very nice about it.

Aside from one thing, this conditioner works as expected!
My one qualm with the design is this: It doesn't appear to have convenient form of hysteresis. The unit will kick on/off more frequently when close to your desired temperature -- I would rather the unit undershoot your desired temperature so that it stays 'off' longer before kicking the compressor back on.

As measured a few feet from the unit, it generates about 56 dB at 60Hz and 35 dB in the 100-to-1000Hz range when the compressor is on. When only the fan is running--at the lowest speed--it's just below a conversational volume.

Overall I love having the unit! It keeps the rooms I wheel it between nice and cool as needed.

Works well, didn’t make our utility bill go way up. Installation makes portability a problem; You really have to pick one room in the house and keep the unit in there.

nice heavy duty stand for the heater

It's fantastic