Let customers speak for us
Out of three open box heaters I purchased only one looked as if it had ever been opened and the only way I could tell was the box had been taped twice however once open it was packaged like new.
Worked and fit perfect!
Works like a new one. I now have 2 heat storms in my rv.
Had it haven’t had it 90 days and it started flickering tried contacting customer support the agent David was disrespectful and rude ultimately decided to block my number so I could not contact back, also pretended to speak with manager, when, in fact, was speaking to another agent, when axing for her advice on how to solve problem, refused to get manager on phone when I’ve asked on more than multiple times, when finally after contacting another place of business to have a manager contact that place of business being energy wise, that manager stated to me that it’s not a known issue that they’re having with my device after reading multiple reviews meaning by multiple is at least 12 reviews. This product has very similar problems as mine , he ultimately decided to send me a switch on let’s play it by ear replacing piece by piece instead of resolving the problem for the customer so I’ve decided with no other choice but to play the game that that company wanted to play and receive the switch but while doing so I found it was not the switch as he adamantly stated it would be the problem It ended up being. A flame motor problem. I am still waiting for a resolution from the company to resolve being energy wise. I deafly at this time do not recommend purchasing anything from this company.
We were especially pleased by the built-in bubble level in the positioning template. Such a small thing with such great benefit.
Replacement Infrared Heating Elements for Cabinet and Portable Heaters - Non Refundable
Does exactly what I needed it to do with the first push of a button. No problems here. Shipping was a little slower than I'm used to but I think it was more on USPS than on the seller. USPS is loaded with problems right now.
Our ancient panel heater finally cracked down the middle. It's no longer available so I spent several days investigating replacements before ordering this one. The Heat Storm is perfect. It arrived well-packed with clear instructions and we had it unpacked and on the wall in about 10 minutes. It has been making our unheated bathroom comfortable for a month or so now and continues to work perfectly -- no odd smells, no strange noises, just heat. It's quiet and very effective; we're very pleased with our purchase.
I purchased this heater for a friend (i already own one) only to find out that I'd ordered a wall unit instead of a free standing one. I contacted customer service more than 12 times, mostly having to leave a message. The 3 times I got a live person I was assured an rma would be e-mailed to me shortly. NEVER HAPPENED. NO messages acknowledged or returned. The product works fine-which is good BECAUSE THERE IS NO CUSTOMERSERVICE. I have found that a foot kit is available, But a service rep could have told me that so I didn't need to even get an rma or go through high levels of aggravation.
We have an enclosed porch with double sliders and weren’t able to use it once the colder weather arrived.
Not the case anymore as we are now able to comfortably enjoy our porch thanks to this heater. It’s slim design, efficient and quiet operation are a game changer.
I have really enjoyed my heaters. Works great in the shop and great on the patio.
This is my second unit, it works great to heat my office, and maintain an even and comfortable temp. I appreciate the quick shipping and detailed tracking as well.
I purchased x4 1500 watt and x1 1000 watt and other than one of the units humming/squeaking more than the others...I am very much happy with these as a secondary heat option for individual rooms.
