The Heat Storm HS‑1500‑PHX‑WIFI has been a lifesaver for my den, which has always been freezing because of the old duct setup from the ’80s. This heater warms the space quickly, runs quietly, and doesn’t dry out the air. The wall‑mounted design saves floor space, and the WiFi control is incredibly convenient—I can adjust the heat right from my phone.
Easy to install, energy‑efficient, and surprisingly powerful.
Highly recommend!
Love it!! it is quiet, effecient, and keeps our mudroom nice and cozy. Now we are able to keep our coats and boots there without freezing when we put them on.
love the product wish the instrutions for setting the timer were better wxplained.
I received this product broken out of the box. It never turned on. I have called in excess of 10 times to heat storm and have received no phone call. I am very unhappy with my purchase and I will not recommend this company anymore due to the lack of customer service. This is unfortunate because I have purchased five heat storm products and I have never had an issue in the past. And the one time I have an issue I can't even get a representative to answer the phone. Or even a return phone call after leaving multiple messages.
On time just like original
They work great.
it turns the heater on and off and thats what i wanted
Replacement Feet were perfect.
This is my 4th Heat Storm Phoenix Infared Space Heater. The heaters are great because they don’t take up any floor space, and do a good job heating our 100 year old farmhouse. My only disappointment is they changed the display panel to turn off while it’s operating. I understand it’s an energy saving feature but how much energy is it actually saving. I preferred the display panel to stay on like my other 3 heaters so I can easily see the room temperature and settings. I still love the heater but I’m not a fan of the panel going black while it’s on.
Worked as soon as we got it. Arrived within 3 days without paying for expedited shipping.
I'm questioning the good reviews...unless I just happened to get a dud. I have a 20x24 garage, or 480 sq ft. This is supposed to heat up to 1000 sq ft. 2 of the garage walls face inside the house, one wall has some insulation, and of the garage door itself is brand new costing me $6,000. Now to be fair, I live in Upstate, NY where it gets cold. But this thing is running pretty consistently. What's worse is that it continues to drop the external thermometer connection, switching to the internal thermometer. The internal thermometer is reading almost 20 degrees higher than the external thermometer. I get that heat rises and the unit is near the top of the garage, but it's not THAT much different. I did let customer service know. Took them 5 business days to get back to me to tell me to jump through hoops (get on the ladder to take a picture of the sticker in the back, retype what the problem is that I explained over 2 emails, etc.) to POSSIBLY address the problem. My guess is they send me another external thermometer that works just as poorly as the original one. Again, maybe I just got unlucky and got a bad unit, but when you spend this kind of money, including a professional to install, you expect decent results. Gave it 2 stars as is does actually heat the garage, but I'm dreading to see the additional cost to my energy bill. I'm guessing when this is all over I will have wasted my money and end up having to get a mini-split heat pump. The only reason I didn't start there was due to all of the good reviews about this product, so I wanted to write this review to warn others. Now, if you live in a warmer climate where you just want to increase the temps maybe 5-10 degrees, this may work ok for you, assuming your external thermometer works. But I wouldn't recommend for colder climates based on my experience. Good luck!
It keeps burning out the on/off switch. How about using a switch rated for this heater?
A terrible experience buying this item, honestly.
The shipment arrived way too late, in terrible condition, and incomplete. Their customer service never answered a call, and the emails I sent were ignored. Truly a terrible experience. I don't recommend it.
I’ve tried to reach out to customer service multiple times and they refuse to pick up the phone or return emails while the device itself is adequate the problems I’ve had with contacting the company over basic issues mean that this is a worthless purchase
Fit and work perfectly.
very bad customer service and horrible instructions.
The order is fine. This is the 2nd time ordering these. The quality of the PLASTIC is poorly made. I decided to order 2 sets since two sets broke. Frustrating. I wouldn't order this again. Find something similar that is made from rubber instead or metal like it should have been in the first place. I'll improvise!
This is my second purchase of a heat storm cabinet infrared heater. My other lasted probably over10 years . It’s been so long I can’t remember exactly when I bought it. The new one is great a little different on the look and lighter but works great. I love that there is a filter so I can clean it , others just have open area where dust and dog hair can build up and you can’t get it out.
fast service
This was just what a need for my heater and they sent a video on how to replace it. Awesome thank you
