fast service
This was just what a need for my heater and they sent a video on how to replace it. Awesome thank you
So far, so good. I like that it's quiet and I love that I can turn the display lights off for sleeping at night.
I intend to return both of my heaters. They take way too long to heat up some of my 10X13 room, even if I have them within a foot of me. I didn't expect them to heat the whole room, but at least not take 4-5 hours to warm me up.
Reinstallation of new components went extremely well. Cut my pinky on sharp steel casing. I survived the incident once the blood was stemmed. Bandaid applied. Blew out all the dust reassembly went perfect. A toolphobe could easily do this by them self no help required. Plugged it in established WiFi and communication protocols works perfect.
arrived damaged
Performs well, heats my garage up nicely. My only issue is with the Wi-Fi setup, Doesn't find my network for some reason. Runs great through the front panel and remote control. I will keep trying to connect Wi-Fi, may be something I'm doing wrong. Great product so far other than the Wi-Fi!
Was told by rep that this is what I needed to fix my heat. Installed and heater still does not work.
Arrived in perfect condition and worked as expected.
Purchased last year, just started using this winter. Only used it around 10x and the on/off button doesn’t work. Very disappointed because it actually heated my space very well. Nothing I can do because the warranty is only 1 year.
Replacement control, it does work all functions like the original
Light weight. Keeps my downstairs so cozy warm. Very happy with my purchase and highly recommend it
I tried to use it there's no instructions with it I don't know if I have to some way to link it to my unit but it does not work it'd be nice if someone would give me a call and help me out I'll give it a better review Once it works.
Quick service and delivery
It works perfect so far and they were able to correct my screup with my shipping address so very nice people
I bought this for a main source of heat for a small office space that is only 84 sq ft. I had to put in another heat source as well as this could not keep the room at anything above 52f on its own. For the price, incredibly disappointing. I had hoped to only need one heater and this romised way more than it can deliver.
4 of the 5 heaters are great, but one of them came without the feet and the attachment. Everything else is as expected. Hopefully they will come soon.
Buyer beware don’t buy the refurbished models of any kind from them. If they don’t work guess what. You will have to return it and pay shipping and also a restocking fee. And they sent it to you with testing it. Stay away.
Ordered three refurbished WiFi heaters and only two pickup wifi
This is actually my third purchase. My first one finally died after 5-6 years and I just couldn’t bring myself to buy a different one when this one lasted so long and other ones I’ve had didn’t even make it through 2 winters.
This is our 3rd heater we have purchased from them. They work well especially when you live in an older home with older electric and need a lower watt option. Great heaters!
