Contact the manufacturer by calling customer service department at 1-877-891-7333. Make sure you have your warranty, your sales receipt, the location of purchase and the model/serial number of your product..
The heater kicked on for a sum total of about 3 minutes and stopped working. I recalibrated the thermostat and did the soft then hard reset as recommended by the instructions. Infared elements do not glow and there is no fan blowing. Very disappointed. And cold. No response from Heatstorm with phone call.
This is the third heater I have purchased from this company. Keep up the excellent work. Very satisfied. *****
Great little heater that keeps my bathroom warm.
I have this heater in my office and it puts out amazing comfortable heat! It's also suuuuuper quiet. I have had other space heaters that circulate the air with an internal fan, but this one takes the cake! It's the quietest space heater I have ever had.