Easy to order. Arrived on time and works great..
Finding and buying a replacement for the remote control to our Heatstorm was so easy and it was delivered promptly. My phone entered the wrong shipping address and I had to contact Customer Service to correct it. They did exactly what customer service is supposed to do, responsive and efficient. They fixed the problem before they even replied to my email, I wasn’t told to cancel my order and submit a new one and my order wasn’t delayed at all. We are very happy with our Heatstorm heater. It fits perfectly and looks good in our RV and works better than any other space heater we’ve got.
The touch screen on my new Heat Storm doesn't work properly and I wasn't able to return, but the remote allows me to perform most of the needed functions. My Heat Storm is set to Celsius rather than Fahrenheit and I can't change that with the remote but I can live with it.